Refund & Replacement Policy
Micro Media Infotech
Website: Micro Media Infotech
Last Updated: June 2026
At Micro Media Infotech, customer satisfaction is important to us. Please read our Refund & Replacement Policy carefully before making a purchase or availing our services.
1. No Refund Policy
All sales made through Micro Media Infotech are final and non-refundable.
We do not provide refunds for:
- IT products and accessories.
- Mobile repair services.
- Laptop repair services.
- Printer repair services.
- CCTV installation, maintenance, or repair services.
- Software installations, configurations, or technical support services.
- Any service already completed or partially completed.
Customers are requested to verify product specifications and service requirements before placing an order or approving a repair.
2. Product Replacement Policy
Eligible products purchased from Micro Media Infotech may qualify for a replacement under the following conditions:
- The product is defective, damaged, or not functioning properly upon delivery.
- The issue is reported within 30 days from the date of purchase or delivery.
- The product has not been physically damaged, misused, modified, or tampered with by the customer.
- Original packaging, invoice, accessories, and all supplied items are returned with the replacement request.
Replacement Process
- Contact our support team with your invoice number and issue details.
- Provide photographs or videos if requested.
- After verification, the product may be inspected by our technical team.
- If approved, a replacement product of the same model or equivalent specification will be provided.
Micro Media Infotech reserves the right to reject replacement requests that do not meet the above conditions.
3. Repair Service Warranty & Replacement
For repair services including:
- Mobile Repairing
- Laptop Repairing
- Printer Repairing
- CCTV Repairing & Installation
No monetary refunds will be provided after service completion.
If a replaced part supplied by Micro Media Infotech is found to be defective within the applicable warranty period, we may repair or replace the defective part at our discretion after inspection.
The warranty does not cover:
- Physical damage.
- Water or liquid damage.
- Power surges or electrical faults.
- Customer misuse, negligence, or unauthorized repairs.
- Normal wear and tear.
4. Cancellation Policy
Orders or service requests may be canceled before processing begins. Once a product has been shipped or a repair/service has commenced, cancellation may not be possible.
5. Limitation of Liability
Micro Media Infotech shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of products or services purchased through our website.
6. Shipping Costs
- Customers may be responsible for return shipping costs unless the replacement is due to an error on our part.
- Replacement shipping costs for approved claims will be determined by Micro Media Infotech on a case-by-case basis.
7. Policy Updates
Micro Media Infotech reserves the right to modify or update this Refund & Replacement Policy at any time without prior notice. Any changes will be posted on our website and become effective immediately upon publication.
Contact Us
Micro Media Infotech
Website: https://mmitec.co.in/
Email: info@mmitec.co.in
By placing an order or purchasing services from Micro Media Infotech, you acknowledge that you have read, understood, and agreed to this Refund & Replacement Policy.
